Provision of internet to Duplex housing can cause an internet dilemma for new purchasers. If you have bought half a duplex, then you can have a 50-50 chance of having a service provisioned to your home. The problem with the NBN mapping tool is that it only recognises and therefore provides for one service per title. If you are on a single title with 2 homes, one of you will be lucky and the other not so much.
This is a key issue due to the massive housing expansion across the Sunshine Coast. Key areas include Harmony, Aura and Little Mountain.
NBN for your Duplex post build
The solution sounds fairly straight forward. Pay $600 to the NBN for the extra internet feed and all’s well that ends well? It appears that it is not as simple as it sounds. At OCB we are providing internet services to an extraordinary number of people who find themselves in the duplex dilemma. House builders and home owners alike convey the same depressing story of failed promises and interminable waiting times, to solve the problem through the NBN. If the NBN machine has already rolled through your community, the chances of getting them back to rectify the duplex issue in a timely manner appear to be slim.
There are those who have paid the $600, and still are not clear on a connection date. Then we have the house builders who now know paying the $600 is no guarantee of resolving the problem and satisfying their customers issue in an acceptable time frame. Living without a fast, reliable home internet connection is painful and expensive to most.
Fast internet provision
Duplex owners in this situation often turn to companies like Our Community Broadband. OCB can survey and connect our wireless internet service to a property within 2 weeks. The $299 installation fee is only payable upon successful commissioning of the service. We also work on average speeds, not theoretical maximums. We are working hard to provide the type of service and support that we know all consumers really want. In these days of exacting standards, this is what we all expect.
So if you are experiencing the Duplex dilemma, register your details here to find out if we can provide a service at your address.
